Patient Policies 

Appointment Cancellation Policy

Thousand Oaks Smile Design is committed to providing all of our patients with exceptional care. When a patient cancels their appointment without giving enough notice, they prevent another patient from being seen by our dentists.

 

Please call us at (805) 492-3553 48 hours prior to your scheduled appointment (no text please) to notify us of any changes or cancellations. To cancel a Monday appointment, please call (no text) our office by 10:00 a.m. on Friday. If prior notification is not given, you will be charged $75 per hour fee for the missed appointment.